Customer Service

Contact Us:

Need something?

Our team is available Monday to Friday. Drop us a line at help@chainsupplyy.com and we’ll get back to you within 1 business day.

Please include your order number if you have one. We don’t use bots. You’ll be speaking with a real person who’s here to help so thank you for being patient. 

Frequently Asked Questions (FAQs):

Before contacting us, you may find the answer to your question in our Frequently Asked Questions section. Here are some common topics covered:

1. Ordering: Information about placing orders, order status, and tracking shipments.
2. Payments: Details about accepted payment methods, currency, and billing.
3. Shipping: Shipping options, delivery times, and international shipping.
4. Returns & Exchanges: Our return policy, how to initiate a return or exchange, and refund processing.
5. Product Information: Details about our products, materials used, sizing, and care instructions.

Feedback:

We value your feedback and strive to continuously improve our products and services. If you have any suggestions, comments, or feedback about your experience with us, please let us know. Your input helps us better serve you and our community of customers.

Privacy & Security:

Your privacy and security are important to us. Rest assured that any information you provide to us is handled securely and in accordance with our Privacy Notice. If you have any concerns about privacy or security, please don't hesitate to contact us.